Operational Benefits

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Electronic File Processing

The implementation of e-filing in courts is a question of when, not if. And thinking about content management systems without considering their relationship to e-filing would be shortsighted. The internal processing of e-filed content requires significant human interaction which may be automated with Business Process Management/Workflow (BPM/W). BPM/W solutions are frameworks that can be used to develop, deploy, monitor, and optimize multiple types of process automation applications—including processes that involve both systems and people. The data entered by the e-filer to populate the case management system regarding that filing—reducing the data input necessary for docketing in the CMS.

 

Integration

GCStreamline integrates integrates with all current Case Management Systems (CMS). This integration eliminates the need to re-type relevant data to appropriately name, organize and secure all content within the case file. By bringing the data directly from the source data systems, input errors are minimized. Integration also enables direct access to all content directly from the CMS “Register of Actions” screens in order to review related documents or to navigate between disconnected systems to get the information needed to perform daily tasks. This technology will assist clerks, administrators and judges in performing their duties, as well as improve the operational efficiency of the court and the quality of service to patrons of the justice system.

 

Document Retention Schedules

Records and document management are at the core of most courts’ business processes. The two elements are directly related; document management focuses on how the courts obtain/acquire documents while records management focuses on care and storage after acquisition. With respect to document management, many courts have implemented Electronic Court Records (ECR) and Electronic Data Management Systems (EDMS) in an effort to improve court operations and manage unruly paperwork. With respect to records management, quality retention and use is critical to the fair and efficient adjudication of cases and the enforcement of legal remedies that courts are required to perform.