User Workshops
Conferences & Trade Shows



Join us for a FREE webinar. You’ll learn about the various applications of our Content Management Solutions for specific roles within organizations

Laserfiche and Continuity of Government Operations

On-demand, recorded webinar

Our solutions enable government organizations to continue to function through calamities and emergencies. Employees can remotely access information and processes that are critical to operations. The Digital Citizen can engage with your organization through eForms and Public Portals. Decision-makers can analyze data and collaborate from home, at the office, in the field.

A panel of our in-house experts, along with clients who use our solutions, discuss the ways your organization can benefit from Web Access, Public Portals, eForms, Cloud, and other tools.

Municity 5 Overview

This is a high-level overview of Municity 5, and all of the tools available to improve your Code Enforcement processes.

Municity enables municipal departments to work more efficiently by streamlining how they manage building, permitting, code enforcement, inspection, and public works assets within a GIS-centric environment. Municity’s database continuously updates scheduling, property and asset information, so users are always working with the current version of a violation or work order, for instance. Municity’s Cloud-based design lowers infrastructure cost and enhances mobility for unsurpassed convenience and productivity.

-Thur, July 2, 1:00pm – 2:00 pm EDT

-Thur, July 16, 1:00pm – 2:00 pm EDT

-Thur, July 30, 1:00pm – 2:00 pm EDT

-Thur, August 13, 1:00pm – 2:00 pm EDT

-Thur, August 27, 1:00pm – 2:00 pm EDT

Intro to GCStreamline Cloud Express

The Cloud Express package is an out-of-the-box Laserfiche solution that General Code created for smaller municipal governments.  This system is designed to be a cost-effective tool to digitize existing paper records, store vital documents, and maintain compliance with Records Retention laws. This solution provides incredible efficiency to save you hours of work each month, with features including, but not limited to:

  • Pre-Built Folder Structure: Designed to have you up and running from Day 1.
  • Pre-Built Templates: Easily organize your documents with template data similar to an existing metal file cabinet folder structure.
  • Automated File Naming and Storage: Easily capture digital or paper documents and the system will automatically name them and store them in the appropriate folder so you never lose a document.  This feature is for Contracts, Meeting Minutes, Property Records and AP Documents

Join us to learn about our newest Laserfiche offering: Cloud Express! This package is perfect for any clerk’s office looking to make the jump from paper to digital in one easy, affordable step.

-Thur, June 25, 2:30pm – 3:30 pm EDT

-Thur, July 9, 2:30pm – 3:30 pm EDT

-Thur, July 23, 2:30pm – 3:30 pm EDT

FOIA (FOIL) and Automating the Records Request Process

On-demand, recorded webinar

Learn how you can reduce public records processing time (and the associated staff hours) by automating the public records request process using Enterprise Content Management (ECM) and General Code’s unique GCStreamline Solution for Records Requests.

Public records request legislation is an important and fundamental right for the public and promotes government transparency in towns, cities, and counties. However, for the staff that is responsible for complying with this legislation, there is often a cumbersome process to follow, but tight deadlines to meet. This makes it difficult for timely information delivery to the public and creates many wasted staff hours.

In this webinar, we will discuss:

  • Common challenges that can be overcome by automating the public records request process
  • How electronic forms and workflow automation can expedite the process of responding to records requests
  • Best practices, advice, and lessons learned from automating this process

Laserfiche Tips & Tricks

On-demand, recorded webinar

Learn how new features in Laserfiche can save you time and make your organization run more efficiently. You’ll be introduced to the latest innovations in Laserfiche that can help you do more, including Workflow and Laserfiche Forms.

New Laserfiche License Options

On-demand, recorded webinar

Laserfiche has introduced new Participant Subscription pricing that allows you to add more users, easily and cost-effectively. These licenses give you read-only repository access and provide the ability to submit forms, participate in forms processes, and run searches. For example, you can add 10 users for $97/user annually*. The price per user decreases with the more licenses that you add.

*A one-time Project Management fee may apply.

LF 101: Introduction to Digital Records Management (Laserfiche)

Learn how digital records management helps you find files faster, reduce storage space costs and improve information security.

-Thurs, July 23, 1:00pm – 2:00pm EDT


User Workshops

What You’ll Learn

You will learn about useful Tips & Tricks, as well as the new and exciting features that are now available in the latest version of Laserfiche:

Automating Business Processes – learn how Laserfiche workflow can speed approval processes, automate document filing and folder creation

Laserfiche Forms – see how forms field data can be reprocessed to template field use and more

Automate your records management process using Transparent Records Management

Who Should Attend

Regardless of your Laserfiche experience, you will benefit from attending this User Workshop.

For end users, we will discuss Laserfiche software functionality that will increase your efficiency and productivity.

For IT experts interested in the technical aspects of the software, we will discuss workflow development, business process automation, integration capability, and more.

Everyone will get a demonstration of Laserfiche’s newest offerings.

Streamline the Management of Your County’s Indigent Legal Services

Tuesday, June 30th, 2 pm – 3 pm ET

General Code / ICC Community Development Solutions has developed a solution that increases the efficiency of overburdened court systems by streamlining the Assigned Counsel process. Our solution simplifies the process of applying for indigent services, assigning attorneys, as well as the submission of bills for services rendered. It reduces the time and paperwork needed to review submitted bills at all levels (Judicial review, Assigned Counsel review and Audit & Control payments).

Our Assigned Counsel solution contains the following:

  • Application for Indigent Services
  • Automated assignment letters and notifications
  • Attorney voucher system
  • Tracking of Counsel at First Arraignment
  • Reporting based on case type, attorney, date, etc.
  • Ability to attach any supporting documentation electronically
  • Ability to archive and include records management principals
  • Apply electronic signatures
  • Built-in JCR
  • Records Management & Records Retention

Regional training

Find upcoming training sessions within your area.

Laserfiche Training



Conferences & Trade Shows



(1/8) – (1/10) AOTNY Elected Officials Training , Rochester, NY

(1/12) – (1/13) NYSACC , Albany, NY

(1/15) – (1/17) AOTNY Elected Officials Training , Albany, NY

(1/24) – (1/25) MMA Mass , Boston, MA

(1/27) – (1/28) NYSAC , Albany, NY

(1/28) – (1/29) Idaho Building Officials , Nampa, ID

(2/5) – (2/7) Ohio Townships Association, Columbus, OH

(2/9) – (2/11) NYCOM , NY

(2/16) – (2/18) ATSNY, New York, NY

(2/19) – (2/21) Prosecuting Attorneys Association of Michigan, Acme, MI

(3/25) MML, Lansing, MI

(4/1) – (4/3) NY GFOA, Albany, NY

(4/2) NJ GMIS, Somerset, NJ

(4/27) – (4/29) MTA, Acme, MI