Case Studies


Oneida County, NY

Oneida County, NY

Paper Free Assigned Counsel Program brings more order to the Courts and County.

City of Rochester, NY

City of Rochester, NY

Online FOIA request submission and fulfillment process crushes mandates.

City of Framingham, MA

City of Framingham, MA

Leveraging Laserfiche integrations to enable business systems and service to citizens.

City of Monroe, MI

City of Monroe, MI

Digital invoice processing solution integrates Accounts Payable and records management.

Evesham Township, NJ

Evesham Township, NJ

Online forms grant citizens point-and-click access to Police and Municipal Services.

St. Lawrence BOCES

St. Lawrence BOCES

Shared services spread benefits of ECM across multiple school districts.

City of Buffalo, NY

City of Buffalo, NY

Digital property files supercharge citywide Reassessment Project and online access.

Town of Brookhaven, NY

Town of Brookhaven, NY

Self-service portal curbs Vital Records traffic with online death certificate ordering.

Franklin County, PA

Franklin County, PA

HR’s Personnel File solution provides speedy access with security and compliance.

Shiawassee County, MI

Shiawassee County, MI

County Prosecutor automates the warrant request process and saves police time.

Oneida County, NY

Oneida County, NY

Board of Election Commissioners go digital to protect petition integrity.

Eaton County, MI

Eaton County, MI

Benefits of Accounts Payable workflow include the elimination of 45+ miles of courier runs.

City of Vandalia, OH

City of Vandalia, OH

Building Inspectors enjoy anywhere access to parcel files and task lists.

North Andover, MA

North Andover, MA

Town migrates to ECM saves time today, and preserving history for tomorrow.

Tompkins County, NY

Tompkins County, NY

Shared Services open the door to electronic content management for Towns and Villages.

Oneida County, NY

Oneida County, NY

DA’s Office adopts paperless Case File Management and eDiscovery for easy access.

Town of Dover, NY

Town of Dover, NY

Virtual folders gives BPZ an electronic handle on land parcel files.

Town of Brookhaven, NY

Town of Brookhaven, NY

Clerk’s Office leads ECM revolution for 425 users in 47 departments.

City of Newburgh, NY

City of Newburgh, NY

Personnel Change Request eForm streamlines processing and automates approval routing.

City of Ithaca, NY

City of Ithaca, NY

A public portal and request processing workflow mitigate FOIA workload.

Franklin County, PA

Franklin County, PA

ECM smoothed the delivery of Human Services and HR Administration.

Jamestown Schools, NY

Jamestown Schools, NY

After HR success with digitized Personnel Files other departments hop on the ECM system.

Lexington Schools, MA

Lexington Schools, MA

Digital Transportation Registration is quick and easy for parents and admins.

Franklin County, PA

Franklin County, PA

Human Services automates Training Event Management from signup to certification.

City of Buffalo, NY

City of Buffalo, NY

Legal Department builds out Laserfiche records management solution.

St. Lawrence BOCES

St. Lawrence BOCES

HR automates Employment Application processing with electronic workflow.

Shiawassee County, MI

Shiawassee County, MI

District Attorney demonstrates electronic Warrant Request Process.

Tompkins County, NY

Tompkins County, NY

Judges get instant access to Closed Case Files to better serve the cause of justice.

City of Long Beach, CA

City of Long Beach, CA

City Prosecutor pushes Criminal Records out to police on the beat to fight gang violence.

Oneida County, NY

Oneida County, NY

Department of Public Works manages and tracks shared services requests digitally.